Bathtub

Frequently Asked Questions

  • Products
  • Is it suitable for HDB?
  • Hera Bathtubs are specially made for HDB in terms of size and weight. The weight of our bathtubs are from 30 to 50Kg for the biggest size. Fully load with a user, we should be talking about 250kg max, which is well within the max loading weight allowed in HDB
  • Is this HDB approved?
  • There is no hacking works nor renovation works required. So there is no need for approval from HDB. It is really as good as buying and an OSIM chair and putting it in your living room. Absolutely no need for approval is needed.
  • How much for 2 room, 3 room or 4 room BTO?
  • Each bathroom is different in terms of size and layout. We do not have a standard price for each layout. It really depends on the shape and the size chosen. We have in total 18 models, with many sizes for each model to suit your bathroom. 86 in total!
  • Any examples to show?
  • Please go to our webpage to see examples of others who have installed our tubs in their house. https://www.facebook.com/media/set/?vanity=saniquo&set=a.3105156172919771
  • How would I know which is suitable for my house?
  • We provide a FREE onsite consultation for our clients. It is NOT a gimmick to hard sell, it is more for us to access the site and make sure that the tub you have purchased from us will be able to fit. As tub is bulky, we MUST access the site as we need to see the space for manoeuvre. It would be disastrous if the installers are there and we find that the door to your bathroom is too small!
  • Showroom and Consultation
  • Do you have showroom?
  • Our Hera concept store is situated at 701 Geylang Road 01-03 (inside Premier Lighting Centre). Opening hours are 11am to 7pm daily. We are closed on Public Holidays. We invite you to go our showroom to see and try out for yourself
  • How long will consultation take?
  • Consultation will typically take about 30 to 45 mins at your place
  • How to book a FREE consultation with your technician?
  • Just send us a message at our business whatsapp at +65 96350650 Click here to talk to us on Whatsapp
  • I just want a consultation, I may not buy immediately. Is that ok?
  • No worries at all. As we are really here to help, our technician is not there to hard sell to you. We are okay if you decide not to make a purchase.
  • I just want a quote, can I send in my floor plan?
  • Yes, we will be glad to give an estimated quotation. Just send us your floor plan at our business whatsapp at +65 96350650
  • I am budgeting my renovation. How much should I put?
  • A good budget will be $1245 to $1800. Add $500 for customization (if required)
  • Are prices inclusive of installation?
  • Installation charges are from $50 to $150 depending on the difficulties onsite. We need to assess before we can quote.
  • My house renovation will not be ready in 2 months, how do I make a reservation so that there will be a tub for me?
  • Just make a reservation for your tub, a reservation fee of 30% of value will be required and you can make the rest of the payment when your house is ready.
  • After I make my purchase, when can you come for installation?
  • If there are current stocks available, we can install the bathtub within 3 to 5 days upon ordering. If there are no current stocks, it may take four to six weeks for us to bring the tub in.
  • Installation
  • How long will installation take?
  • Installation will typically take between 30 mins to an hour. Special customization done onsite may take another hour max.
  • If it is just Plug and play, why do you charge installation fees?
  • Because our tubs still need balancing at site since your floor is not level. So our technician needs to adjust balancing and to drill a hole for the flexible hose to pass through.
  • I have an aircon pipe in my bathroom, can I install a Hera Bathtub?
  • Yes definitely. Our technician will be able to do minor adjustments to make sure the pipe passes through
  • I have a shower door installed; can I install a Hera Bathtub?
  • Yes, we definitely can install a bathtub in your bathroom even though you have an existing shower door. Have a look at the video how we do it https://fb.watch/1mfxwyIK8X/
  • My bathroom is really small, are you sure it can fit?
  • Although we dare not say we can fit every single bathroom with our tubs, there are really very few bathrooms that we didn’t manage to fit in one. Maybe less than 2%.
  • What if I still cannot find anything suitable out of your standard stock?
  • You can get our technician to give you a free consultation and we will be pleased to advice how to customize a tub for you.
  • Maintenance
  • How do you clean the space within the walls and bathtub?
  • Our tubs are portable. It works the same as a furniture in the bathroom and you can move it around to clean the space underneath.
  • Is it difficult to move them?
  • Our tubs are from 30kg to 50kg with adjustments for height. They can be easily pushed around your bathroom, to facilitate cleaning, yet sturdy enough to hold up the weight of water and user.
  • I am moving to a new house soon. Can I bring it along?
  • Our plug and play system allows customers to easily place them in their next house. Quite a few of our clients actually bring along with them their own personal tub to the next place that they live at.
  • Product Warranty
  • What warranty do you have?
  • We provide 5 years warranty for our products against manufacturers fault. Just call us at 6747 2370 for any products issues.
  • Purchase
  • Where Can I make purchase
  • You can make your purchase via:

  • a. Our Website: www.saniquo.com.sg

  • b. Shopee Shop; https://shopee.sg/saniquo

  • c. Lazada Shop: https://www.lazada.sg/shop/otto-vida

  • d. Shop Front: 701 Geylang Road #01-03 Teambuild Centre (Inside Premier Lighting Centre)

  • e. All our authorized distributors (Please see list)

  • f. With our sales consultant at your place
  • What kind of payments you accept?
  • -Credit card: All major credit cards, VISA, Amex, Mastercard

  • -Grabpay, Paynow, Cash issues.
  • Can I pay by Instalments?
  • - You can pay via 0% instalment via our Shopee and Lazada Shop. We accept DBS, UOB and OCBC credit cards with 0 % instalments for 12 or 6 months
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